The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 589 |
| Houston, TX | 363 |
| Seattle, WA | 237 |
| Washington, D.C., DC | 227 |
| Philadelphia, PA | 226 |
| Atlanta, GA | 206 |
| Denver, CO | 204 |
| San Francisco, CA | 145 |
| Sacramento, CA | 142 |
| Miami, FL | 140 |
| Orlando, FL | 131 |
| Indianapolis, IN | 130 |
| Detroit, MI | 120 |
| Portland, OR | 117 |
| Boston, MA | 116 |
| Minneapolis, MN | 104 |
| Salt Lake City, UT | 90 |
| Brooklyn, NY | 89 |
| Oakland, CA | 88 |
| Jacksonville, FL | 85 |
| Pittsburgh, PA | 73 |
| Baltimore, MD | 71 |
| Tampa, FL | 69 |
| New York City, NY | 63 |
| San Jose, CA | 54 |
| Tacoma, WA | 47 |
| Reno, NV | 43 |
| Fort Myers, FL | 40 |
| Charlotte, NC | 40 |
| Dallas, TX | 38 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Northern Goon (@GoonNorthern) reported @AmedeoGrassia98 Well here is the problem ,you put a good goalie on a horrible team year in and year out and the goalie ends up struggling. Let’s start with Comcast, and work all the way down to everyone about Hart and do a big snip, bye see ya later!
- spenser_tv (@spenser_tv) reported
Made an appointment with Xfinity to come out tomorrow and fix our internet. Not 10 minutes later they call us and say everything on their end is great and they don’t need to send a technician out. I told them no please send some one. And now my internet is out currently 🙃
- CEO Web (@Webster1x) reported
@MeroFN Xfinity is ******* awful I get packet loss like every 10 minutes and the people on the phone don’t even know wtf that is
- DIG Mero (@MeroFN) reported
xfinity has been the worst company to work with for service really hoping i can get this ATAT fiber installed if you are thinking of switching to xfinity dont
- Omen Anders (@Tigerwritertv) reported
Stream will resume shortly if you feel it go hang in chat. Comcast dudes are legit outside starting and stopping ****.
- Maryanne Rafka (@maryyannneeee) reported
@Xfinity why do you have the worst customer service
- Aiman Fahim (@Aimen_098) reported
In today’s news: I was notified that an AirTag was detected nearby, scoured down, and hid in a random Xfinity van. Happy tracking ****** internet service, prick! 🙃*No offense to Comcast customers*
- Mellissa Tate (@TheSweetness85) reported
@Xfinity your customer service is garbage. Starting to rethink my service.
- JG🦍 (@six8jay) reported
@TrickyDeez I just dropped comcast and im nervous as ****. Got all the steaming stuff but no tv so I might try YouTubeTV
- One of The Worlds Greatest Thinker Of Things (@BarZ_Brown) reported
Tryna figure out if @Xfinity is down or if my Internet cut off 😩😩 @XfinitySupport
- aaron (@ayyjayHR) reported
@sbackword @comcast Yeah, thats for sure. Back home they have a monopoly, literally first time I’ve been able to ditch them for a comparable/superior service.
- Ima D Light 🇺🇸⏳⚖️ (@RedDirtProud) reported
I need starlink. @Xfinity is awful. Internet going out every 5 minutes for the last 5 hours with no help from customer service and I’m paying $130 a month while new customers pay $35 a month. So much for being a loyal customer. 🤬
- BrenNaNaNa (@BrenNaNaNa13) reported
@Xfinity why doesn’t Xfinity stream have tnt? What the hell am I paying for this for. Time to cancel
- Down The Rabbit Hole (@RMOccasionally) reported
@Xfinity I would be happy if I could just get the service I pay for. Every time I try to do nearly anything online or watch TV, etc. it goes down lately. What is going on?
- Mellissa Tate (@TheSweetness85) reported
@Xfinity your customer service is an absolute joke I question why I bother keeping your services.
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